SGS is the world’s leading inspection, verification, testing and certification company. The multinational enterprise sets standards in quality and integrity. With more than 95,000 employees, SGS operates a network of more than 2,400 offices and laboratories around the world.

SGS expressed interest in identifying a way to utilize its company skills, expertise and experience to develop an Airport Retail Service Business. The objective of the project was to establish a strategy for SGS to implement such a business. An extensive market study was conducted. Dornier carried out a feasibility study, an assessment of the opportunities, a financial revenue assessment and proposed a market entry strategy.

Our Services at a glance

• Description of the existing retail business operations at airports
• Financial analysis
• Detailed market assessment
• Description of the range of retail services required by the market
• Description of the competitive position
• Establishment of the SGS market position