Windhoek, including its neighboring towns, needs a new approach to ensure efficient and coordinated sustainable urban transport in order to meet the needs of residents in getting to and from work or being able to access essential services and other amenities in the areas of the City of Windhoek (CoW) as well as to foster economic participation and growth.

Dornier provided technical support to strengthen Windhoek’s structural organizationof public transport services provision and improve transport service. The main achievement is the layout of a sustainable bus operation division under the CoW. The focus lies on the overallorganizationaland structural development of a sustainable bus operation unit including the municipal oversight functions.

Our Services at a glance

• Development of responsive organizational structures for public transport operations
• Clarify the appropriate roles, responsibilities, staffing needs, funding sources, and legal or statutory requirements of the future political, supervisory and operational body
• Design of a human resources development program for operational staff
• Revision of all relevant legal and regulatory documents related to the respective roles and responsibilities of the municipality regarding public transport
• Draft Terms of Reference and composition of political and supervisory oversight functions
• Evaluate sound financial basis for sustainable public transport in Windhoek