Dornier’s Tine Haas is featured in the latest Passenger Terminal World issue with valuable insights on changes to airports’ infrastructure and processes to keep passengers and staff safe during the COVID19 pandemic.
‘What new needs does the health-conscious passenger have? We must adopt a flexible mindset to continuously adopt processes, monitor the implementation and make adjustments as requirements change.’
‘Communication and education are also important parts of the puzzle. Passengers need to be informed and educated early on in their journey, so they know what to expect and how to behave at the airport. Here, a close cooperation between airports and airlines is prudent so consistent information is provided to passengers.